Privacy Policy for vestrianoq.com

This Privacy Policy explains how we collect, use, and protect your personal information. We are committed to maintaining your trust by being transparent and upholding all Australian privacy obligations.

Information We Collect

We gather only what is necessary for providing a secure and personalised experience.

• Contact details provided through forms, such as your name, email, and phone for communication with our advisors.
• Usage data, including how you navigate our site and interact with content for analytical purposes.
• Any direct correspondence or feedback you provide, used strictly for service improvement.
• Technical details such as browser type or device, helping maintain optimal website performance and security.

How We Use Information

We handle all personal data with care, using it only for appropriate business purposes in line with your preferences.

• Maintaining contact to address inquiries or provide requested consultations.
• Improving website usability and understanding visitor needs through anonymous analytics.
• Responding to your messages, feedback, and support requests promptly.
• Ensuring legal compliance, website security, and transparent operations at all times.

Legal Basis for Processing

All data collection and usage strictly follow Australian laws and standards.

We process your personal data based on your consent, our contractual obligations to you, and our legitimate interests in providing transparent and effective service.

Sharing Information

Your personal details are never sold and shared only when absolutely necessary.

• To third-party partners who enable website operations, bound by strict confidentiality agreements and legal standards.
• As required for regulatory compliance or to protect the integrity and safety of our services.
• In response to legal requests or circumstances involving protection of individual or public interests.

Data Security

We use industry-standard security measures—such as encrypted storage, limited access, and regular review—to keep your information protected from unauthorized access, alteration, or loss. While no system is completely infallible, your privacy remains our top concern at each step.

Your Rights

You have clear and actionable rights regarding your personal information held by us.

• Request access to and information about data we hold on you.
• Request rectification or deletion of inaccurate or outdated personal data.
• Object to or restrict certain uses of your data as allowed by law.
• Withdraw your consent when our processing relies on your approval.

Cookies

Cookies help us improve site functionality and tailor your experience. Details are available in our Cookie Policy.

See Cookie Policy See Cookie Policy

Contact Us

If you wish to exercise your rights or have privacy questions, contact our team using the details below.

Policy Changes

We may update this policy to remain compliant with laws or operational changes. Changes are published here with revised dates.